Connect SmartHome 4G Dual Camera FAQ - microSD Card Setup

Created by Punit Kanwar, Modified on Wed, 17 Jun at 3:13 PM by Punit Kanwar

Question: Which microSD card should I use with the Connect SmartHome 4G Dual Camera?

Answer:


Model reference: CSH-4GDLN-667

Applies to: CSH-4GDLN-667

If your SKU differs, search our support page by your Model SKU to find the correct article.


For event recording, use a good-quality microSD card with:


- capacity up to 128GB

- Class 10 speed rating

- U1 speed rating or higher


The microSD card is not included.


To install the card:


1. Turn the camera off.

2. Locate the microSD card slot on the bottom of the PTZ camera.

3. Insert the card with its metal contacts facing the back of the camera.

4. Turn the camera on.

5. Open the Connect SmartHome app.

6. Check that the card is detected and displays the correct capacity.


Format the card to FAT32 on a computer before first use.


When the card becomes full, the oldest recordings are automatically overwritten.


Always switch the camera off before inserting or removing the microSD card.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article