Question: Why is my Connect Smart Deadbolt not responding or connecting to Wi-Fi or the app?
Answer:
Ensure batteries are fresh and correctly installed.
Confirm 2.4 GHz Wi-Fi is available (no 5 GHz networks).
Move your router closer or add a Wi-Fi extender.
Restart the lock and phone.
If still unresponsive, perform a factory reset and re-pair.
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