Question: What should I do if the camera won’t connect?
Answer:
Ensure your phone has Bluetooth enabled and is connected to a 2.4GHz Wi-Fi network.
Keep the camera close to your router during the setup process.
Move the router closer or use a Wi-Fi extender if the signal is weak.
Reset the camera by following these steps:
Press and hold the Reset button until you hear the “di-di-ding” sound.
Wait for the “ding, ding, ding” sound and make sure the blue LED starts blinking.
Open the Connect SmartHome app, tap the “+” icon > Add Device, and follow the on-screen instructions to pair the camera again.
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