Connect SmartHome 2K 360 Indoor Camera: Troubleshooting Guide

Created by Punit Kanwar, Modified on Tue, 3 Jun at 2:54 PM by Punit Kanwar

Question: How do I fix common issues with the Connect SmartHome 2K 360 Indoor Camera?

Answer:

  • Not appearing in the app: Reset the camera (see page 6) and confirm blue LED blinks rapidly.

  • Device offline: Restart router and ensure strong Wi-Fi.

  • Slow live video: Use a Wi-Fi extender or reduce other connected devices.

  • No notifications: Enable notifications in app settings (page 4–5) and check Android battery settings.

  • Reset camera: Locate Reset button under lens, press until it beeps.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article