Smart Door Lock Palm Vein: App & Wi-Fi Setup

Question: How do I connect the Smart Door Lock with Palm Vein Recognition to Wi-Fi and the Connect SmartHome app?

Answer:
To connect your Smart Door Lock to the Connect SmartHome app and enable remote control features, follow these steps:

1. Download the App:
   Install the Connect SmartHome app from the Google Play Store or Apple App Store.

   1. 

2. Prepare Your Phone:

   • Turn on Bluetooth.

   • Enable Location Services (GPS).

   • Ensure your phone is connected to a 2.4GHz Wi-Fi network (the device does not support 5GHz networks).

3. Power the Lock:
   Insert 4x AA batteries into the lock’s battery compartment. Make sure the lock powers on.

4. Start Device Pairing:

   • Open the app and tap the "+" icon to add a device.

   • Select Smart Lock from the list of device types.

   • The app will begin scanning for nearby Bluetooth-enabled devices.

5. Complete Wi-Fi Configuration:
   Once the lock is detected:

   • Enter your Wi-Fi name and password.

   • Wait for the device to connect. This may take a few moments.

6. Finish Setup:

   • Once successfully added, you can name your device and begin using app-based features such as unlocking, user management, and history logs.

Tip: If the device doesn’t appear during scanning, press the reset button on the interior panel and try again.