Question: What should I do if the CSH-ODCAM-4P and CSH-ODCAM-A Smart Outdoor Security Cameras are not connecting to Wi-Fi?
Answer:
- Ensure you are using a 2.4GHz Wi-Fi network, as 5GHz networks are not supported.
- Verify that your Wi-Fi credentials are correct.
- If the camera isn’t found, move the router closer or consider using a Wi-Fi extender to improve signal strength.
- Restart the camera by holding the reset (RST) button for 5 seconds and attempt to reconnect.
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