CSH-GARAGEOPN: Troubleshooting Wi-Fi Connection Issues

Created by Punit Kanwar, Modified on Wed, 18 Sep at 11:16 AM by Punit Kanwar

Question: What should I do if the CSH-GARAGEOPN Smart Garage Door Opener is not connecting to Wi-Fi?

Answer:

  1. Ensure you are using a 2.4GHz Wi-Fi network; 5GHz is not supported.
  2. Check the Wi-Fi signal strength near the garage door. If weak, consider using a Wi-Fi extender.
  3. Verify that the controller’s LED is solid green. If not, press and hold the pairing button for 5 seconds to re-enter pairing mode.
  4. Move the controller closer to the Wi-Fi router for initial setup, then return it to the garage.
  5. Restart the Connect SmartHome app and try again.

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