CSH-FAIRY15M: Troubleshooting Connection Issues

Created by Punit Kanwar, Modified on Mon, 23 Sep at 1:31 PM by Punit Kanwar

Question: What should I do if the CSH-FAIRY15M Smart RGB Fairy Lights are not connecting to Wi-Fi?

Answer:

  1. Ensure you are using a 2.4GHz Wi-Fi network, as 5GHz is not supported.
  2. If the lights are not blinking, turn them on and off 4 times to re-enter pairing mode.
  3. Check that your Wi-Fi credentials are correct.
  4. If the lights blink slowly, switch from EZ Mode to AP Mode in the app’s pairing settings.
  5. Restart the app and your router if connection issues persist.

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