CSH-WTRCTRLR: Troubleshooting Connection Issues

Created by Punit Kanwar, Modified on Wed, 18 Sep at 11:04 AM by Punit Kanwar

Question: What should I do if the CSH-WTRCTRLR Smart Water Controller is not connecting to the app?

Answer:

  1. Ensure the Water Controller has 2 x AA rechargeable batteries installed.
  2. Make sure your Wi-Fi network is 2.4GHz, as 5GHz is not supported.
  3. Double-check that the Water Controller is paired correctly with the Gateway by double-tapping the button on the Water Controller.

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