Troubleshooting the Connect 2K Outdoor Camera 2 Pack

Created by Punit Kanwar, Modified on Thu, 29 May at 4:49 PM by Punit Kanwar

Question: What should I do if my Connect SmartHome camera won’t connect?

Answer:
Try the following:

  • Make sure Bluetooth and Wi-Fi are enabled.

  • Keep the camera near the router during setup.

  • Reset the camera by pressing the button near the microSD slot until 3 beeps are heard.

  • Ensure the blue LED is blinking for pairing mode.

  • Restart your router and the camera if offline.

  • Use a Wi-Fi extender if the camera is too far from the router.



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