Question: What should I do if the CSH-CAMDBWB / CSH-CAMDBBB Smart Full HD Video Doorbell is not connecting to Wi-Fi?
Answer:
- Ensure you are using a 2.4GHz Wi-Fi network, as 5GHz is not supported.
- Reset the doorbell by holding the reset button for 5 seconds.
- Move the doorbell closer to your Wi-Fi router to check if the signal strength improves.
- Verify that your Wi-Fi password is correct during setup.
- If issues persist, try reconnecting the doorbell using AP mode in the app.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article