CSH-FAIRY7M: Troubleshooting Connection Issues

Created by Punit Kanwar, Modified on Mon, 23 Sep at 12:26 PM by Punit Kanwar

Question: What should I do if the CSH-FAIRY7M Smart RGB Fairy Lights are not connecting to Wi-Fi?

Answer:

  1. Ensure you are connected to a 2.4GHz Wi-Fi network, as 5GHz networks are not supported.
  2. If the lights are not flashing, turn them on and off 4 times to re-enter pairing mode.
  3. Make sure your Wi-Fi signal is strong near the installation area.
  4. Restart the app and your router if the issue persists.

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