CSH-STP5LED: Troubleshooting Connection Issues

Created by Punit Kanwar, Modified on Mon, 23 Sep at 1:07 PM by Punit Kanwar

Question: What should I do if the CSH-STP5LED Smart Strip Light is not connecting to Wi-Fi?

Answer:

  1. Ensure you are using a 2.4GHz Wi-Fi network, as 5GHz networks are not supported.
  2. If the light is not blinking, press and hold the power button for 6 seconds to re-enter pairing mode.
  3. Check that your Wi-Fi credentials are correct.
  4. If the light blinks slowly, switch from EZ Mode to AP Mode in the app’s pairing settings.
  5. Restart the app and your router if the issue persists.

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