Question: What should I do if the CSH-STP2USB Smart Strip Light is not connecting to Wi-Fi?
Answer:
- Ensure you are using a 2.4GHz Wi-Fi network, as 5GHz networks are not supported.
- If the light is not blinking, press and hold the power button for 6 seconds to re-enter pairing mode.
- Check that your Wi-Fi credentials are correct.
- If the light blinks slowly, switch from EZ Mode to AP Mode in the app’s pairing settings.
- Restart the app and your router if the issue persists.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article