Question: What should I do if the CSH-STP5NEO Smart Neon Light is not connecting to Wi-Fi?
Answer:
- Ensure you are using a 2.4GHz Wi-Fi network, as 5GHz networks are not supported.
- If the light is not entering pairing mode, press and hold the button for 6 seconds until the light flashes rapidly.
- If the light is blinking slowly, switch from EZ Mode to AP Mode in the app.
- Restart your router and try pairing the device again.
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