CSH-GU10RGB5W: Troubleshooting Connection Issues

Created by Punit Kanwar, Modified on Mon, 23 Sep at 12:31 PM by Punit Kanwar

Question: What should I do if the CSH-GU10RGB5W Smart RGB GU10 Bulb is not connecting to Wi-Fi?

Answer:

  1. Ensure you are using a 2.4GHz Wi-Fi network, as 5GHz networks are not supported.
  2. If the bulb is not flashing, turn it on and off 3 times to re-enter pairing mode.
  3. Double-check your Wi-Fi credentials and ensure your phone is connected to the same network.
  4. If the bulb is in AP pairing mode, switch to EZ mode in the app.

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