Question: What should I do if the CSH-E27W4PACK Smart White Bulbs are not connecting to Wi-Fi?
Answer:
- Ensure you are using a 2.4GHz Wi-Fi network, as 5GHz networks are not supported.
- If the light is not flashing, turn the bulb on and off 3 times to re-enter pairing mode.
- Double-check your Wi-Fi credentials and ensure your phone is connected to the same network.
- If the bulb is in AP pairing mode, switch to EZ mode in the app.
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