Question: What should I do if the CSH-B22RGB10W4PACK RGB Smart Light is not connecting to Wi-Fi?
Answer:
- Ensure you are using a 2.4GHz Wi-Fi network. The 5GHz band is not supported.
- If the light is not flashing quickly, turn the light on and off 3-4 times to re-enter pairing mode.
- If the light is flashing slowly, it may be in AP pairing mode. You can switch to EZ mode by holding the power button or selecting AP Mode in the app.
- Double-check that your Wi-Fi credentials are correct and your phone is connected to the same network.
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